Facilities

How do I...?

This page contains answers to many frequently asked Facilities-related questions. We've divided the list into five categories to help you find the information you're looking for.

Click on a question to jump to the corresponding answer.

Buildings, grounds, renovations, construction, and maintenance

Electric Service

Sustainability and recycling

Transportation and parking

Other


Buildings, grounds, renovations, construction, and maintenance

How do I report a problem to the Physical Plant?

Use Physical Plant's online form or call Customer Service at 231-4300.

How do I get help with a building's heat or air conditioning?

Please call Customer Service at 231-4300 for assistance.

How do I get keys to a locked area?

Keys are issued to authorized Virginia Tech personnel. Keys may be checked out at the key shop located in the Sterrett Complex. The map on this page shows the location of the Sterrett Complex. Call Customer Service at 231-4300 for additional directions.

How do I have a duplicate key made?

Please call Customer Service at 231-4300 for assistance.

How do I report a problem about a classroom projector or projection screen?

Classroom Audio Visual handles this equipment. Please call them at 231-5684.

How do I arrange to have desks or podiums cleaned?

Housekeeping Services maintains podiums and desks. Contact them at 231-7426.

How do I submit a Facilities Service Request?

Fill out the online Facilities Service Request form.

How do I arrange for renovations to my office or building?

The process is outlined on Renovation's website.

How do I get more information about construction on campus?

University Planning Design & Construction Services' website and the University Planning Design and Construction Wiki contain a wealth of construction information.

How do I access construction project drawings?

Please see Facilities Records for details.

How do I get more information about stormwater control?

The Project Administration department of University Planning Design & Construction Services manages stormwater control. A few related projects are described on this sustainability initiatives page.

How do I find maps of VT buildings on campus and at off-campus sites?

Please refer to these pages:

How do I find the most recent CAD standards?

Facilities Information Systems lists the latest CAD standards.

How do I get a list of all of Virginia Tech's buildings?

The Master Building List contains information on all buildings that Virginia Tech has ever owned and leased around the world.

How do I get more detailed information about campus buildings?

Facilities Information Systems maintains Building and Room Information and Building Location Maps. Additional information and photographs can be found on the Virginia Tech Buildings page.

How do I find current requests for proposals (RFPs)?

See the current RFPs, RFQs, IFBs, and related notices page.

Electric Service

How do I pay my VT Electric Service bill?

Please see the "Payment" section of VTES's customer information page.

How do I find out the current VT Electric Service rates?

Current service rates are posted online.

How do I terminate my service with VT Electric Service?

Please see the "Terminating service" section at the bottom of VTES's customer information page.

Sustainability and recycling

How do I learn more about recycling on campus?

Please refer to the Virginia Tech Recycling site.

How do I learn more about sustainability on campus?

The Energy & Sustainability Office describes and links to related news, initiatives, and programs.

How do I learn about LEED buildings on campus?

LEED initatives are summarized on this sustainability page.

Transportation and parking

How do I find out where I can park on campus?

One of these frequently asked questions will likely provide the answer.

More information can be found in the Parking Services FAQs.

How do I learn more about the campus's first parking deck?

Please see the Parking Structure Project page.

How do I find out where to park during football games?

The Football Parking and Traffic page details parking options during home football games.

How do I find information about parking permits?

Please see the Parking Permits page.

How do I appeal a parking ticket?

The Appealing a Citation section of the Parking Citations (Tickets) and Appeals page details the process.

How do I reserve a Fleet Services vehicle?

Use Fleet Services' Online Vehicle Reservation System.

How do I learn about road closures and traffic detours on campus?

Traffic changes are posted on Transportation and Campus Services' homepage and Campus Notices.

How do I get information about bicycling on campus?

Please see Alternative Transportation's Bicycling page.

How do I find someone to carpool with?

Alternative Transporation suggests GoLoco and RIDE Solutions. See AT's programs section for more information.

How do I learn more about vanpooling?

Please see the vanpooling page.

How do I get the current bus schedules?

View or download the current bus schedules from Blacksburg Transit's Routes, Schedules & Maps page.

How do I learn more about the VT airport?

The airport's offical name is the Virginia Tech/Montgomery Executive Airport (VTMEA). Learn more at the VTMEA website.

Air Transportation Services is located at the airport. To learn more about their services please see the ATS website.

Other

How do I archive paper records?
How do I shred or recycle old paper records?

Please see the Records Disposal and Recycling page for details.