The Facilities Access Control Office provides lock repair, lock changes, and lockout services (file cabinet, desk, office) to the university, as well as issuing keys (with the exception of residence halls) to authorized members of the university community.

University Policy 5620, Access Control: Key Policy, prohibits reproduction of any university key by anyone other than the Access Control Office. Authorized requestors may obtain additional keys by submitting an Interdepartmental Service Request through HokieMart. Please include the building, room, and/or key numbers and the quantity of keys required on the request form. For additional information, call Facilities Customer Service at 540-231-4300.